Return Policy

At Viewgrab.shop, customer satisfaction is extremely important to us. If you are not completely satisfied with your purchase, we offer a straightforward return and refund process.

Eligibility for Returns

Items may be returned within 14 days of delivery. To qualify for a return, products must be unused, unopened, and in their original packaging.

Due to hygiene and safety standards, opened or used cosmetic products cannot be returned unless the item arrived damaged or defective.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact our support team within 48 hours of delivery and include clear photos of the item and packaging.